Q: Are you factory or trade company?
A: We have really factory with our own stamping workshop, we supply panel, bottom, body, chimney to many other factories.
 
Q: What's your MOQ?
A: Our OMQ is 100 pcs for one model, and one container for an order.  
 
Q: What's the mode of payment?
A: 30%T/T deposit and 70% T/T balance before shipment or LC at sight.  
 
Q: What's the delivery time?
A: First order, it's 30-45 days after receiving deposit.    Repeat order, it is 20-25 days after receiving deposit.  
 
Q: How long is the warranty period?
A: Usually is 1 year.  1% FOC spare parts with order.  
 
Q: How about the packing?
A: 5 layers strong exported brown carton with plastic bag and foam.  
 
Q: What can I do when I receive the broken products?
A: First take a photo and send to us, after we check and confirm, we will send the parts for free.  
Please contact us